Effective Date: May 1, 2026
We collect information you provide during registration including name, email address, phone number, and business information. We also collect Gmail OAuth tokens to enable ACE to monitor your inbox on your behalf. We collect usage data including load activity, broker interactions, and SMS alert history.
We use your information to provide the ACE platform services, send SMS alerts for load opportunities, deliver the ACE Morning Brief, and improve platform performance. We do not sell your personal information to third parties.
By providing your phone number and using the XBASE1 platform, you consent to receive SMS messages from XBASE1 including load alerts, daily briefs, and platform notifications. Message and data rates may apply. You may opt out at any time by texting STOP to +1 815 318 0226. For help text HELP to +1 815 318 0226.
XBASE1 uses Gmail OAuth to read and monitor your inbox for freight broker communications. We only access emails relevant to load offers and broker outreach. We do not read personal emails or share email content with third parties.
We use industry-standard encryption and security measures to protect your data. OAuth tokens are stored securely and used only to provide platform services.
For privacy questions contact us at info@xbase1.com or visit xbase1.com.
Effective Date: May 1, 2026
XBASE1 provides the ACE platform — an AI-powered freight carrier automation tool that monitors Gmail inboxes, classifies broker emails, sends SMS alerts for load opportunities, and delivers daily operational briefs via SMS.
The XBASE1 platform is available to licensed motor carriers and freight dispatchers operating in the United States. You must have an active FMCSA carrier authority or work directly with licensed carriers.
By enrolling in XBASE1 SMS alerts, you agree to receive automated SMS messages related to load offers, broker activity, and platform updates. Message frequency varies based on load activity. Message and data rates may apply. Text STOP to opt out. Text HELP for assistance. Carriers: AT&T, T-Mobile, Verizon, and others.
By connecting your Gmail account, you authorize XBASE1 to access, read, and monitor your inbox for freight broker communications. You may revoke this access at any time through your Google Account settings.
XBASE1 services are billed on a month-to-month basis. You may cancel at any time. No long-term contracts required.
XBASE1 is not responsible for missed load opportunities, broker communications, or business losses. The platform is provided as-is to assist carrier operations.
For questions contact info@xbase1.com or visit xbase1.com.
Effective Date: September 27, 2026
This policy covers the ACE mobile app for iPhone, iPad, and Android, provided by XTX, LLC d/b/a XBASE1 ("XBASE1"). Your ACE subscription and portal remain covered by the Privacy Policy and Terms of Service above.
Account. Your email address, used to send your sign-in code and connect the app to your ACE account.
Device. A push notification token, the device type and model, and when the app was last active, used to deliver load alerts to your devices.
Activity. The actions you take in the app (bid, counter, book, hold, pass, won), the amounts you enter, and when you took them.
Settings. Changes you make to your ACE Settings and load board credentials in the app.
Your view, theme, swipe or button choice, pass buffer, and ACE Speed preferences are stored only on your device.
The app does not collect your location, contacts, photos, or browsing activity. It contains no advertising and does not track you across other apps or websites.
Only to operate the app and your ACE service: delivering load alerts, sending the bids and replies you authorize from your connected email account, and keeping your settings in sync with your ACE portal.
XBASE1 does not sell your information. It is processed only by the service providers that operate the app: cloud hosting and database services, push notification delivery through Apple and Google, and sign-in email delivery.
Information is kept while your ACE subscription is active. To request deletion of your information, contact support@xbase1.com.
Information is sent over encrypted connections, and access is limited to your own account. Load board passwords are masked in the app and stored securely.
The app is not intended for anyone under 18.
Updates to this policy will be posted on this page.
For questions about this policy contact info@xbase1.com or visit xbase1.com.